Onboarding Ninjas was built to solve a problem we kept seeing across fast-growing dental technology companies:
sales teams move fast, but onboarding can’t keep up.

As platforms scale, onboarding becomes complex, manual, and resource-intensive, especially when integrations, PMS systems, and healthcare workflows are involved. We exist to eliminate that bottleneck.

We help dental SaaS companies, platforms, and MSPs onboard practices faster, more predictably, and at scale without adding internal headcount.

Our Mission

Our mission is simple:
Turn onboarding into a repeatable, scalable operation, not a growth blocker.

We believe onboarding should:

  • Accelerate time-to-value
  • Reduce churn and operational stress
  • Scale in parallel with sales growth
  • Operate quietly in the background

When onboarding works the way it should, product teams focus on innovation, sales teams keep selling, and customers see value faster.

Why We Built Onboarding Ninjas

Onboarding Ninjas was founded after seeing firsthand how quickly onboarding breaks as companies grow.
Across dental SaaS, AI platforms, integrations, and MSP-supported environments, onboarding often:

  • Relies on tribal knowledge
  • Lives across too many teams
  • Lacks standardized SOPs
  • Becomes overwhelmed during growth spikes or launches

The result?
Delayed go-lives, frustrated customers, burned-out teams, and lost revenue.

We built Onboarding Ninjas to bring operational discipline, speed, and consistency to onboarding without disrupting existing teams or vendors.

What We Do

We provide onboarding as a service for dental technology companies that need to scale without friction.

Our services include:

Vendor onboarding services SaaS onboarding support MSP outsourced onboarding High-volume client onboarding Done-for-you onboarding solutions

Every engagement is powered by documented SOPs, trained onboarding specialists, and repeatable workflows designed to scale.

How We Work

While every platform is different, our approach is consistent:

  • Discovery & Alignment
    We align with your existing workflows, tools, and requirements.
  • SOP-Driven Execution
    Onboarding follows standardized, documented processes, not guesswork.
  • System & Integration Setup
    PMS connections, API syncs, configurations, and validations.
  • Quality Control & Exception Handling
    Issues are flagged, resolved, and documented without slowing momentum.
  • Clean Handoff & Reporting
    We deliver fully onboarded clients with clear documentation and visibility.

This approach allows us to onboard hundreds of practices efficiently and consistently.

Our Impact

++
dental practices onboarded
for a single client

~0
minutes average onboarding time per practice
(under standard onboarding conditions)

Documented SOPs
that allow rapid hiring and scale

Zero disruption
Average Ticket Time

These aren’t pilots or experiments, they’re proven systems operating in production.

Who We Work With

We partner with:

  • Venture-backed dental SaaS companies
  • Dental AI and automation platforms
  • PMS-integrated technology vendors
  • MSPs supporting dental environments
  • DSOs and enterprise dental platforms

If onboarding touches APIs, PMS systems, or high-volume practice rollouts, we’re built for it.

How We Think About Onboarding

Our work is guided by four core principles:

  • Fast
    Onboarding should never slow growth.
  • Predictable
    Every client deserves a consistent experience.
  • Scalable
    Processes must work for 10 clients or 1,000.
  • Invisible
    We integrate seamlessly, your brand stays front and center.

If onboarding touches APIs, PMS systems, or high-volume practice rollouts, we’re built for it.

Meet the Founders

Anthony Jurjevic

Co-Founder | Head of Technical Operations

Anthony Jurjevic is a cybersecurity and infrastructure expert with deep experience supporting and integrating dental practices nationwide.

As the founder of a leading dental-focused IT and cybersecurity firm, Anthony has overseen thousands of practice environments, PMS integrations, and platform deployments. His hands-on experience working directly with dental offices gives him a rare understanding of how onboarding actually works in the real world not just on paper.

At Onboarding Ninjas, Anthony leads:

  • Technical onboarding workflows
  • PMS and API integration strategy
  • SOP design and onboarding quality control
  • Complex or high-risk onboarding escalations

His focus is ensuring every onboarding is clean, secure, and production-ready, while remaining fast and scalable.

Dr. Anna Pollatos

Co-Founder | Strategy & Growth Operations

Dr. Anna Pollatos is a practicing dentist and entrepreneur with firsthand experience implementing and adopting dental technology inside real practices.

Having evaluated, onboarded, and used numerous dental platforms herself, Dr. Pollatos understands the onboarding experience from the client side, what creates friction, what causes delays, and what leads to frustration or drop-off.

At Onboarding Ninjas, Dr. Pollatos leads:

  • Client experience and onboarding strategy
  • Vendor and startup partnerships
  • Process optimization and scale planning
  • Go-to-market alignment between sales and onboarding

Dr. Pollatos’ perspective ensures that onboarding is not only technically correct, but also intuitive, efficient, and aligned with how practices actually operate.

Together, the founders bridge technical execution and real-world adoption, a combination that most onboarding teams lack.

Ready to Remove Onboarding as a Bottleneck?

Whether you’re scaling sales, launching a new product, or onboarding hundreds of practices, we help you move faster without burning out your team.

👉 Schedule a 15-minute discovery call to see how Onboarding Ninjas can support your growth.