Who This Is For

  • MSPs supporting dental software or platform vendors
  • MSPs overwhelmed by onboarding demand during rapid growth
  • MSPs seeking predictable, repeatable onboarding delivery
  • MSPs that want white-label execution, not competition

The Problem MSPs Face

As dental platforms scale, onboarding becomes increasingly complex and time-consuming:

  • Each new client requires custom setup, integrations, and validation
  • Onboarding work pulls senior engineers away from revenue-generating IT services
  • Inconsistent onboarding creates client frustration and operational risk
  • Scaling onboarding means adding headcount, not efficiency

Onboarding Ninjas removes this bottleneck without replacing your MSP.

Why MSPs Choose Onboarding Ninjas

  • MSP-Friendly by Design

    We support your services we don't replace them. Our role is execution, not ownership.

  • White-Label Capable

    We operate invisibly under your brand when needed. Your client relationships stay intact.

  • Predictable & Repeatable

    Every onboarding follows documented SOPs for consistency, quality, and speed.

  • Built for Scale

    Whether it's 10 onboardings or 500, our model scales without straining your team.

What We Handle for MSPs

  • Client Intake & Validation
    Standardized intake workflows to collect credentials, permissions, and requirements upfront, reducing rework and delays.
  • System & Platform Setup
    Execution of platform configuration, user roles, and access aligned with your MSP processes.
  • PMS Sync Coordination
    Hands-on coordination of dental PMS integrations to ensure clean, validated data connections.
  • Documentation & Handoff
    Complete onboarding documentation delivered back to your MSP team for ongoing support and continuity.
  • High-Volume MSP Support
    Designed for MSPs managing multiple vendors, platforms, or rollout waves simultaneously.

How MSP Outsourced Onboarding Works

Alignment & SOP Review

We align with your MSP workflows, tools, and branding requirements.

Client Intake & Access Collection

We manage onboarding data collection using standardized, secure processes.

Platform & Integration Setup

Our team executes setup, syncs, and validation according to defined SOPs.

Exception Handling

Edge cases are flagged and escalated, not buried.

Documentation & Handoff

Clean, complete documentation returned to your MSP for ongoing support.

What This Delivers for MSPs

Faster onboarding without increasing internal workload Consistent onboarding experience across clients Reduced strain on senior technical staff Predictable onboarding timelines and outcomes Stronger MSP-Vendor-Client relationships

Why Onboarding Ninjas

We specialize in dental technology onboarding, where integrations, compliance considerations, and practice variability add complexity. Our team has already supported hundreds of practice onboardings using repeatable, scalable SOPs.

This isn't theory, it's execution.

Let's Talk

If onboarding is slowing down your MSP or your vendor partners, let's fix it.

 

Request a 15-Minute Discovery Call

to explore:

  • White-label onboarding support
  • High-volume onboarding execution
  • MSP-friendly partnership models

Frequently Asked Questions

What is MSP outsourced onboarding?

MSP outsourced onboarding is the delegation of onboarding execution to a specialized partner, allowing MSPs to maintain client relationships while offloading time-intensive setup and integration work.

Will this replace our MSP services?

No. Onboarding Ninjas supports MSPs, we do not compete with or replace IT services.

Can this be white-labeled?

Yes. We frequently operate behind the scenes under the MSP or vendor brand.

What types of platforms do you support?

Dental SaaS platforms, vendor solutions, and PMS-integrated systems.

Can you handle high-volume onboarding?

Yes. Our SOP-driven model is built specifically for scale.